From Discharge to Doorstep: How Gotcare Is Filling Gaps in Rural Ontario’s Healthcare System

Accessing healthcare services in rural Ontario presents significant challenges, especially for aging populations in remote areas. Delays in care can lead to increased hospital readmissions for aging and at-risk populations, while also straining healthcare facilities.

This project, a collaboration between Gotcare, Quinte Health and Reach Alliance, aims to address these issues using AI technology. Gotcare, is known for its AI-driven home healthcare and network of over 40,000 care workers; Quinte Health, operates four hospitals in the Hastings region while Reach Alliance has expertise in innovations to reach hard-to-reach populations. Together, they focus on reducing wait times, decreasing hospital readmissions, and improving patient and provider experiences.

Guided by the Quintuple Aim framework, the project emphasizes:

•  Enhancing patient experience
•  Improving population health
•  Reducing healthcare costs
•  Ensuring provider well-being
•  Promoting health equity

The study includes a desk review and in-depth interviews to develop effective and sustainable healthcare solutions.