Active Research

Streamlining Access to Social Benefit for Internal Seasonal Migrants in India

University of Toronto

India witnesses significant internal, seasonal migration, comprising 10% of GDP. These migrants are eligible for five to seven government benefits but only receive one on average due to issues including documentation, digital literacy, language, and awareness. To generate best practices and ultimately inform guidelines for the Indian government through collaboration with Tata Trusts, this project identified five organizations with distinct but promising models which address this problem, with specific focus on serving women and children. The project uncovered effective and cost-efficient processes that provide linkages to the ‘last mile,’ including algorithmic identification of benefit eligibility, community-building through cultural events, and building relationships across policymaking stakeholder groups.